Do you need help getting services or accessing your benefits?
The ombudsperson is an independent and impartial person who can assist you in obtaining a resolution to conflicts or complaints related to CalWorks, Medi-Cal, CalFresh (Food Stamps), General Assistance, In-Home Supportive Services, Adult Protective Services and Children & Family.
To reach an ombudsperson:
For issues related to benefit programs and Adult Protective Services:
Julie Peck
(925) 788-1722
advocacyandresolution@gmail.com
For issues related to Children & Family Services:
CFS Ombudsperson
(925) 334-0698
cfsombudsman@ehsd.cccounty.us
The main purpose of our Ombudsperson Program is to promote and maintain good relationships between Employment & Human Services and you, our customers.