Roadmap to Resolution

Contact Us:

If you suspect that a child you know is being abused or neglected you can make a referral by calling our 24-hour, seven-day a week Hotline Toll Free at (877) 881-1116. Your report may be anonymous.

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Get Information about Grievance Process

Please note that if you have a concern about the safety of a specific child, we will not be able to address the issue without the appropriate information provided to the Children & Family Services Hotline at (877) 881-1116. Your report may be anonymous.

Please select an option from below:
I am a:*
You have the option to call your Social Worker, or the Worker of the Day to address your concern.

OR
you may submit your concern in writing below.
You have the option to call your attorney, Social Worker, or worker of the day to address your concern.

OR
you may submit your concern in writing below.
Please briefly describe your question, concern, or suggestion:*
I Wish To Be Contacted*
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Contact Information:
Name*
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Preferred method of contact:*
- Email
- Phone
Email
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Phone
Other Resources:
Ombusdperson:
Tracy L.Ward, LCSW
(925) 334-0698
cfsombudsman@ehsd.cccounty.us
--or--
Parent Partners:
parentpartners@ehsd.cccounty.us
Other Resources:
Caregiver Liaison:
(925) 602-6909
caregiverliaison@ehsd.cccounty.us

Ombusdperson:
Julie Peck
(925) 788-1722
advocacyandresolution@gmail.com
Other Resources:
State Ombusdperson:
(877) 846-1602
youthpartners@ehsd.cccounty.us

--OR--

If you have a concern is about your placement with a foster family home or a Group home, contact:
Community Care Licensing
(844) 538-8766
http://www.cdss.ca.gov/inforesources/CCLD-Complaint-Hotline
Other Resources:
CFSconcerns@ehsd.cccounty.us
Name
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Get Information about Grievance Process

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